Conquer Every Trail with Confidence

Experience peace of mind with our dedicated support team and comprehensive FAQ, empowering you to overcome any obstacle and revel in the thrilling adventure of electric mountain biking.

FAQ

Frequently asked questions

Videos

For visual learners

Tutorials

Always be informed

Support

You'll never fix the bike alone

Introducing

Support and FAQ

Below you will find everything you need to maintain or repair a Frey bike yourself. The topics cover the most important information on the topic and the characteristics of Frey bikes. For each topic there are links for spare parts and video tutorials. If you don't want to do this yourself, you can make an appointment with a Frey Bike salesperson.

Contact sales

If you want to work on the bike yourself, then I recommend the following tools. This case contains 95% of the tools needed to maintain and repair a bike.

Common tools: Bicycle tool case 900 in Decathlon
Tools rarely needed: Chain Gauge in Decathlon

Et vitae blandit facilisi magna lacus commodo. Vitae sapien duis odio id et. Id blandit molestie auctor fermentum dignissim. Lacus diam tincidunt ac cursus in vel. Mauris varius vulputate et ultrices hac adipiscing egestas. Iaculis convallis ac tempor et ut. Ac lorem vel integer orci.

Brakes. Lorem ipsum, dolor sit amet consectetur adipisicing elit. Maiores impedit perferendis suscipit eaque, iste dolor cupiditate blanditiis ratione.
Chain. Anim aute id magna aliqua ad ad non deserunt sunt. Qui irure qui lorem cupidatat commodo.
Cassette. Ac tincidunt sapien vehicula erat auctor pellentesque rhoncus. Et magna sit morbi lobortis.
Gear system. Ac tincidunt sapien vehicula erat auctor pellentesque rhoncus. Et magna sit morbi lobortis.
Wheels. Ac tincidunt sapien vehicula erat auctor pellentesque rhoncus. Et magna sit morbi lobortis.

Brakes

If there is a metallic squeal when braking and the brake lever no longer has any traction, then the brake pads are worn or you need to bleed the brakes.

Changing brake pads

Beginner level

While changing the brake pads, you should also clean the brake disc.

Durable brake pads from Swisstop Magura 33 E

Product link

Video 1 Video 2

Bleeding brakes

Advanced level

Magura professional bleeding kit EBT

Product link

Video 1

Changing the brake disc

Beginner level

You rarely have to change brake discs. New brake discs have a thickness of 2mm. At a thickness of 1.75mm you have to change the discs. Frey bikes always have a 203mm brake disc.

Brake disc for heavy riders or for high demands (Swisstop Catalyst 203mm)

Product link

Brake disc for normal demands (Magura MDR-C 203mm)

Product link